Privacy Policy

We collect information to operate the platform and improve your reading and writing experience:

• Account Information: When you register an account, we collect your email address, chosen username, display name, and birthdate through our authentication provider (Clerk). Your birthdate is used solely for age verification and mature content filtering.
• Content & Submissions: If you publish stories, chapters, comic pages, cover images, summaries, or post chapter comments, this content is stored on our servers to make it accessible to readers.
• Reading & Library Data: We store your reading history, library bookmarks, votes, and story ratings so you can resume reading across devices.
• Technical Data: Our servers automatically log your IP address, browser type, device information, and timestamps for performance, security, and spam prevention.

We use the collected information for the following purposes:

• To provide, operate, and maintain the reading and publishing features of the platform.
• To synchronize your library, reading bookmarks, and story chapters across your devices.
• To verify age requirements and filter mature content according to community guidelines.
• To detect and prevent plagiarism, harassment, spam, and security breaches.
• To send essential account and security notices.

We do not sell, rent, or trade your personal information. We only share information in the following situations:

• Public Information: Your username, published stories, chapters, public library, and comments are visible to other users of the platform.
• Infrastructure Providers: We work with third-party service providers (such as Clerk for authentication, and cloud infrastructure providers for database and image storage) who process data strictly under our direction.
• Legal Compliance: When required by lawful legal request, court order, or applicable law to protect the safety, rights, or property of our users or the public.

Hela Novels avoids invasive third-party ad tracking. We only use local storage and essential cookies:

• Theme Preferences: We store your chosen theme preference (Light or Dark mode) locally in your browser's localStorage to maintain your visual setting across pages.
• Authentication Tokens: Secure session cookies managed by our authentication provider maintain your sign-in state while browsing.

We retain personal information only for as long as your account remains active.

You have the right to delete your account at any time through your Profile Settings. When you delete your account, your profile data, personal bookmarks, and credentials are permanently removed from our active database.

Depending on your jurisdiction, you have the following rights regarding your personal information:

• Access & Review: You may review the personal information associated with your account in your profile.
• Update & Correction: You can edit your username and birthdate directly in your profile settings.
• Erasure: You can permanently delete your account and personal data at any time.

Hela Novels is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover an account belongs to a child under 13, we will promptly delete the account and associated information. Parents or guardians who believe their child has created an account may contact us at privacy@helanovel.com.

We apply industry-standard technical measures to safeguard your personal data:

• Encrypted data transmission over HTTPS/TLS across all endpoints.
• Authentication credentials and passwords handled securely via Clerk.
• Access-controlled database infrastructure with regular monitoring.

We may periodically update this Privacy Policy. When changes are made, the "Last Updated" date at the top of this page will be revised.

If you have questions regarding this Privacy Policy or data practices, please contact us:

• Privacy Office: privacy@helanovel.com
• Support: support@helanovel.com